Data Privacy Policy
Your privacy is important to us at LevelBridgeArch
Information We Gather
When you reach out to us for corporate floral arrangements or gift services, we collect information you choose to share. This includes your name, company name, email, phone, delivery addresses, and precise specifications for your floral requests. We also gather payment details when you place orders, though these are handled securely by our payment partners.
For our corporate clients, we might collect extra business information like company registration details, preferred delivery timelines, and budget requirements. This enables us to tailor our services to fit your business needs.
Our site automatically gathers certain technical details when you browse. This includes your IP address, browser type, device information, and how you move through our site. We use this data to enhance site performance and understand how clients discover our services.
How We Utilize Your Information
We primarily use your personal information to complete flower orders and deliver outstanding customer service. This involves processing orders, coordinating deliveries, crafting custom arrangements according to your requirements, and communicating about your service needs.
We also use data to enhance our services and website experience. This helps us identify which corporate floral offerings are most valuable to clients and how we can better assist the business community in United States.
Information Sharing and Disclosure
LevelBridgeArch respects your privacy and does not sell your personal data to third parties. We share information only when necessary to deliver our services or when required by law.
We may disclose necessary information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they provide.
We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and adopt suitable technical and administrative safeguards to shield it. This involves secure data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only authorized staff who require information to deliver services can access customer data.
Although we employ robust security measures, no internet transmission method is completely secure. We continually update our security practices to guard against evolving threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment transaction records: seven years to satisfy tax and accounting requirements
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
We employ cookies and analogous technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie settings in your browser. Disabling some cookies may impact how the site functions. For more details about our cookie practices, please view our Cookie Policy.
External Links
Our site may include links to external websites or services. This privacy policy covers only LevelBridgeArch and our site. We are not accountable for the privacy practices of other sites.
We encourage you to check the privacy policies of any external sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We recommend reviewing this policy from time to time to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
LevelBridgeArch Privacy Team
747 Market Street, San Francisco
San Francisco, United States 94103
Email: [email protected]
Phone: +1 415-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within 7 business days.